Privacy Policy
Last updated: November 2, 2026
1. Who we are
This site and the Natural Protocol guide are operated by DA INFO GROUP ("we", "us"). Purchases are processed by our reseller, Digistore24, who acts as an independent controller for the payment and delivery data they collect at checkout — see their own privacy policy for that part of the process.
2. What we collect
Directly from you, we collect very little: your name and email address if you contact support, and anything you choose to tell us in that message. We do not run our own checkout, so we never see or store your card details — Digistore24 handles that entirely.
The web app also stores your progress — completed lessons, ticked days, and notes you type into reflections or worksheets — but this stays only in your browser's local storage on your own device. It is never transmitted to us or to any server, and we cannot see it.
We do not ask for, and you should not send us, information about your health, symptoms or medication.
3. Why we collect it
To answer support requests, to resend access links, and to process refund requests when asked. We do not use anything you send us for advertising or profiling.
4. Cookies & local storage
This site does not set advertising or tracking cookies of its own. The web app uses your browser's local storage — a standard web technology, not a cookie — to remember your progress and notes on this device only. You can clear it at any time through your browser settings; doing so simply resets your progress. Fonts are loaded from Google Fonts, and the checkout is run by Digistore24 — both may set their own cookies under their respective privacy policies. See our Cookie Policy for details.
5. Who we share it with
We do not sell or rent your information. We share it only with Digistore24 (for payment and delivery, as our reseller) and with service providers strictly needed to run this site (such as our hosting provider), each bound to protect your data.
6. How long we keep it
Support emails are kept only as long as needed to resolve your request and meet any legal record-keeping obligation, after which they are deleted. We do not keep a customer database beyond what Digistore24 retains as reseller of record.
7. Your rights
Depending on where you live (for example under the GDPR in the EU or the LGPD in Brazil), you may have the right to access, correct, or delete personal data we hold about you, and to object to or restrict certain processing. To exercise any of these, email supportdainfo@gmail.com. For anything related to your order or payment data, Digistore24 is the appropriate contact as they hold that record.
8. Children's privacy
Natural Protocol is intended for adults aged 18 and over and is not directed at minors. We do not knowingly collect personal data from anyone under 18.
9. Emails & unsubscribing
We only email you in reply to something you sent us, or as part of the order confirmation and delivery flow handled by Digistore24. We do not run a separate marketing newsletter at this time.
If you ever receive a marketing email from us, it will include an unsubscribe link you can click at any time. You can also unsubscribe by emailing supportdainfo@gmail.com with "unsubscribe" in the subject line, and we will remove you within a few business days. Transactional messages tied to your order (receipt, access delivery) are sent by Digistore24 and are not affected.
10. Changes to this policy
If this policy changes, the updated version will be posted here with a new "last updated" date. Material changes will be highlighted at the top of this page.